Cancellation and Refund Policy

Cancellation and Refund Policy

If you wish to cancel your subscription and ask for a refund, we advise that you go through the following cancellation and refund policy that has been drafted for your understanding.

CMIL Pvt. Ltd. reserves the right to postpone, suspend, or cancel an event, its location or time owing to situations like instructor illness, insufficient enrollment, or other unavoidable circumstances.

Cancellation and Refund Policy for Instructor-led training or Classroom Training

  • In such a case when an event is cancelled, CMIL Pvt. Ltd. will refund the entire amount to the user.
  • If the user cancels their attendance or enrollment of an event 7 or more days before the event, 10% fee will be deducted and the remaining amount will be refunded to the user.
  • If the user cancels their attendance or enrollment of an event within 7 days or less of the event, no refunds will be made.

Cancellation and Refund Policy for Online Training

  • If the user cancels their attendance or enrollment of an event within 48 hours of subscribing, they will be refunded the amount after 5% deduction.
  • If the user cancels their attendance or enrollment of an event after 48 hours of subscribing, no refund will be made to the user.
  • In events for course that qualify as third party courses, 50% of the total amount paid will be viewed as administration fee and the cancellation policy will apply on the entire amount paid by the user.

Refunds for Duplicate Payments

In case the user were to make any duplicate payment, the refund for such payment will be processed through the same source as that of the original payment within 5 to 7 working days after indication from the user.

All refunds, whether for classroom training, online training, or duplicate payment, will be processed within 30 days of receiving the request.

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